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On December 10, Toronto Public Heath declared a Norovirus outbreak on the Complex Continuing Care unit. Other units and programs are operating as usual. Click for more info.

Please note our ambulatory care services will be closed on Dec. 25-26, 2025, and Jan. 1, 2026. The day program will be closed Dec. 22-26, 2025.

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Peer Support Best Practice Toolkit

This Peer Support Best Practice Toolkit is a resource for individuals developing and offering peer support programs for families of children with medical complexity and other lifelong disabilities.

Peer Support Best Practice Toolkit
Peer Support Best Practice Toolkit

Access the Toolkit

The documents are available for free download by clicking on the links below the form.

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Downloads
Background and models of peer support
Background and models of peer support
Provides an in-depth overview of peer support research evidence, defines peer support, identifies key models, and shares family stories.
Section 1 PDF
Current programs in Ontario: Case studies
Current programs in Ontario: Case studies
Highlights case studies of peer support programs across Ontario. Common facilitators and barriers to program development and delivery are shared.
Section 2 PDF
Resources to help you get started
Resources to help you get started
Compiles information and best practices from other toolkits, resources, and front-line experience in running peer support programs.
Section 3 PDF
Rapid Evidence Review
Rapid Evidence Review
Provides an in-depth overview of the methodology and key findings from a rapid review of the peer support literature.
Peer support literature