Holland Bloorview Kids Rehabilitation Hospital

Infinite Possibilities 2007-2012: Strategic Plan

Help us shape the future for children with disabilities and their families

Enablers

Holland Bloorview Kids Rehabilitation Hospital's ambitious strategic plan will require the leadership and support of all staff across the organization. As such, Holland Bloorview has identified enablers that will be essential in implementing our strategic priorities.

Human Resources:

Our goal is to ignite the passion, engagement and performance of our people. We know that the success of this new plan is highly dependent on our staff and volunteers as key resources. We will ensure Holland Bloorview offers a healthy and safe workplace, where individuals and teams are empowered to make a difference. Particular emphasis will be placed on investing in and developing staff and volunteers, providing opportunities for learning and career development, and recognizing and rewarding innovation and excellence.

When there is a need to recruit new staff, we will do so in a targeted and innovative way that attracts the best people in the field locally, nationally and internationally.

Our human resources plan emphasizes the need to have engaged staff. Holland Bloorview is committed to fostering a workplace culture that will embrace these priorities, which can only be achieved by creating an environment that fosters success and leadership at all levels of the organization. This includes enhancing our focus on client and family-centred care, and embracing our efforts to improve:

  • Integration of staff in the areas of care, education and research.
  • Interprofessional care practices in all clinical teams.
  • The culture of leadership at all levels of the organization.
  • Knowledge sharing and exchange.

Funding:

This Plan has implications for new initiatives, applied research, staff, volunteers, family facilitators, interprofessional education, technology and infrastructure, which all require funding.

Holland Bloorview will develop a comprehensive and coordinated process for researching and identifying strategic partnerships and public and private external funding sources. We will support the fundraising strategies of the Holland Bloorview Kids Rehabilitation Foundation to seek donor support for endowments and other programs, and identify partners that offer matching funds. To ensure Holland Bloorview can benefit from a variety of funding opportunities, we will be creative, flexible and nimble in working with the Foundation and other potential funders for our priority projects.

Information Technology:

A new Information Technology Resource Strategy will always be critical to Holland Bloorview's ability to be successful in all areas of our work, and be vital to the success of our strategic priorities. The strategy will reflect a number of priorities and initiatives to support Holland Bloorview's ongoing ambition to be a leader in the health-care sector, and appropriately underpin the new strategic priorities.

The plan will include:

  • Pursuing e-learning opportunities.
  • Expanding our statistical data collection and warehousing tools.
  • Developing a comprehensive intranet.
  • Implementing an electronic health record and clinical care mapping applications to support best practice.
  • Focusing on e-health and moving towards longitudinal client documentation, external linkages and consumer-focused service.
  • Ensuring enhanced use of telecommunications.
  • Providing additional security to protect our systems and data.

Space:

We expect that aspects of the Strategic Plan will have space requirements, which will be looked at on a case-by-case basis. In addition, given the continuing challenges that families face in accessing respite services in the community, Holland Bloorview may need to provide or advocate for more respite services, which could lead to the need for additional off-site space.

Communications and Branding:

Holland Bloorview's brand and its enhancement is intrinsically linked with the success of the overall Strategic Plan and each strategic priority. The new plan offers an opportunity for Holland Bloorview to enhance its brand locally, provincially, nationally and globally.

Organizational Effectiveness:

Patient Safety

Holland Bloorview is committed to creating a culture of patient safety that is reflected in our work and daily practice. We have ensured that the staff have the tools, knowledge and expertise to carry out their safety responsibilities effectively, and will continue to ensure staff fully embrace this commitment.

Quality Improvement

Quality improvement is everyone's responsibility at Holland Bloorview. Built on a record of excellent quality improvement, as illustrated through our highly rated accreditations, we have established a culture of continuous improvement. We take on major organization-wide initiatives for process improvement and each department undertakes continuous quality improvement initiatives to increase access and service delivery.

Performance Measurement

Effective use of information for decision-making is the cornerstone to our success. Our Decision Support service integrates information from across the organization and provides users with access to real-time data. The use of Decision Support services for measuring and monitoring our performance will be crucial for the success of the new Strategic Plan.