Partnering with clients and families
Client and family centred care is one of Holland Bloorview’s core values and we are committed to a family centred approach in all we do. At the core of client and family centred care is the Family Leadership Program made up of past and current clients and their families. This program creates partnerships with families so that their unique wants, needs and preferences are included in all areas of program planning, delivery and evaluation.
We value the contributions of clients and families as advisors, mentors, teachers and partners in care and research. By committing to values of quality care, respect, information-sharing and partnership, we create an environment that places client and family needs at the heart of everything we do.