About Us

Policies & Practices: Bill of Rights and Responsibilities

Your Rights

Quality care and service
Shared decision-making
Information and answers
Courtesy, dignity and respect
Privacy and confidentiality
Respect for your language, culture and religion

Our Expectations

Courtesy, dignity and respect
Accurate, up-to-date information
Partnerships with staff
Payment of costs not covered by your health card
Feedback on how we’re doing

Our Values

We believe in the uniqueness of the individual,
the power of our families,
and the importance of communities.
We believe in creativity, innovation and in challenging barriers.

We believe that by working together and being accountable, we CAN make a difference!

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