How we measure up

Excellent

Good

Fair

Bloorview is always looking for better ways to track our performance and communicate how we are doing. Here is an at-a-glance report on our performance. To determine our ratings, Bloorview invited representatives from the Provincial Council for Maternal, Newborn, Child and Youth Health Care, Grandview Children’s Centre, Toronto Central Local Health Integration Network, Child Health Network, Ontario Association of Children's Rehabilitation Services and Bloorview's Board of Trustees and Family and Youth Advisory Committees.

How Bloorview Kids Rehab measures up from 2008-09

Goal	Measure	Benchmark	Actual	Score
Care
Improve inpatient rehab outcomes	Rate of improvement in children’s functional abilities from admission to discharge using WeeFIM	10% improvement	16% average improvement *
Improve participation for kids with disabilities	Rate of improvement in performance after intervention using the Canadian Occupational Performance Measure	2 point improvement	3 point average improvement *
Achieve outpatient rehab therapy goals	Achievement of goals set by the client and/or therapist using Goal Attainment Scaling	A score between 44-55	Average score is 55.4 *
Provide client and family centered care (CFCC)	Number of CFCC domains that achieve or exceed average scores found in literature**:		3 out of 5 domains achieve or exceed average scores
	Enabling and partnership	5.46 / 7	5.70 / 7
	Providing general information	4.28 / 7	4.91 / 7
	Providing specific information	5.54 / 7	5.78 / 7
	Coordinated and comprehensive care	5.49 / 7	5.27 / 7
	Respect and supportive care	5.72 / 7	5.35 / 7
Improve the client experience	Percentage of clients and families who rate Bloorview excellent or good	95%	94%
Ensure timely access to inpatient care	Percentage of clients admitted within 4 days of being ready	80%	77%
Ensure timely access to effective diagnosis from a developmental pediatrician	Average wait from date of referral to date seen	180 days	272 days
Improve access to communications and writing aids services	Rate of change in wait times from 2007-08 to 2008-09	50% wait time reduction from 696 to 348 days	47% reduction to 368 days
Reduce the rate of hospital acquired infections	Overall infection rate compared to Bloorview’s average rate for the previous 36 months	4.9 per 1000 inpatient days	3.3
Research
Enhance the output and impact of research	Number of peer reviewed grants per full time employee (FTE) compared to other clinical research institutes	2	5.9
	Number of peer reviewed publications per FTE compared to other clinical research institutes	2	3.4
Teaching
Lead interprofesional education (IPE) in childhood disability	Number of IPE placements compared to Bloorview’s performance last year	2	3
	Number of professional groups involved in IPE compared to Bloorview’s performance last year	9	11
Human Resources
Offer staff a satisfying, healthy and safe workplace	Staff turnover rate compared to 2007-08 Ontario Hospital Association (OHA) data	11.6%	9.5%
	Staff average sick time compared to 2007-08 OHA data	10.3 days	6.2 days
Finance
Ensure a sound financial position	Current ratio of short-term assets and liabilities based on the Toronto Central Local Health Integration Network (TC LHIN) standards	0.8 – 2.0	1.3
	Year end financial position based on TC LHIN standards	TC LHIN target $227,521	(595,000)***

*Bloorview also looks at the percentage of clients who meet targets to better understand the full scope of Bloorview’s performance. **Measure of Process of Care, CanChild Centre for Childhood Disability Research. ***Without the realization of investment losses due to a change in investment managers we would have shown an operating surplus of $804,671.

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